Refund policy

Refunds
Nonamekeys doesn't offer refunds, returns, or exchanges. Please be sure of your purchase before you order. 

 

Lost or delayed packages
Nonamekeys is not responsible for any delays or lost packages. I will not refund any orders that are lost or stolen. I am also not liable for any issues in mailing due to incomplete or incorrect mailing addresses. Please double check before submitting your order. 

In the case of returned mail due to incomplete or incorrectly entered addresses, the customer will be responsible for any additional shipping fees.

 

Damaged products 
If your product was damaged during delivery, please contact us with photos of the item and we can assess from there. Once safely delivered, the customer is responsible for the care of the product. No refunds or returns will be given if the item becomes damaged after. My keycaps are all handmade and fragile by nature, please handle with care!